Privacy policy
Last updated: September 1, 2025
Data controller
- Company
- R COMPUTERS EOOD
- Company ID
- 201992184
- Address
- 51 Stefan Stambolov Blvd, Burgas, Bulgaria
- Phone
- +359 876 875 333
- [email protected]
By providing us with your personal data you confirm that you are at least 16 years old. If that is not the case, please contact us immediately so that we can take steps to erase it.
What data we collect
- Customer data – data related to your subscription order: name, billing details, email address, telephone number and others. We process this data in order to activate and maintain your subscription, issue an invoice and keep accounting records of the transaction.
- Communication data – any message you send us, whether through the contact form on our website, by email, by message or post on social networks, or any other message. We process this data in order to communicate with you, to keep records and to establish, exercise or defend legal claims.
- Usage data – data about how you use our website, together with any data you publish on it. We process this data in order to run our website, to make sure we present you with suitable content, to keep it secure, to maintain backups of the site and the database, and to administer it.
- Technical data – data related to the use of our website such as IP address, login data, browser details, how long you stay on our pages, page views and navigation paths, the number of visits, time zone settings and other technologies of the devices you use to access the site. The source of this data is our analytics system. We process it in order to analyse the use of our website and other online services, to administer and protect the site, and to present suitable content and advertising.
- Marketing data – data about your preferences for receiving information from us and the way you would like us to contact you. We process this data in order to send you news about changes to the service and about promotions, and only if you have asked to receive them.
How we collect your personal data
- Provided to us directly by you (by filling in a form on our website or by sending an email).
- Collected automatically when you use our website, through cookies and similar technologies.
- We may receive data from third parties such as analytics providers (Google) based outside the EU; social networks (Facebook) based outside the EU; search information providers (Google) based outside the EU; and providers of technical and payment services.
Data security
To protect your information while it is being transmitted, the website uses the Secure Sockets Layer (SSL) protocol, which encrypts the information you enter.
We do not store information about your debit or credit cards.
It is the user’s responsibility to keep their username and password confidential. Any request made through the system will be treated as valid if it was made using a username and password that the system accepted as valid, regardless of whether they were used by someone other than the account holder.
Data retention
R COMPUTERS EOOD keeps your personal data for as long as is necessary to handle the correspondence and any further steps. Data used for marketing messages is kept for 5 years or until consent is withdrawn.